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	<title>CRM Magazine Blog &#187; Harris Interactive</title>
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		<title>Customer Experience: Lifeboat for Today&#8217;s Economy?</title>
		<link>http://www.destinationcrmblog.com/2008/10/06/customer-experience-lifeboat-for-todays-economy/</link>
		<comments>http://www.destinationcrmblog.com/2008/10/06/customer-experience-lifeboat-for-todays-economy/#comments</comments>
		<pubDate>Mon, 06 Oct 2008 12:36:56 +0000</pubDate>
		<dc:creator>Christopher Musico</dc:creator>
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		<category><![CDATA[CEM]]></category>
		<category><![CDATA[chat]]></category>
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		<category><![CDATA[cross-sell]]></category>
		<category><![CDATA[customer experience]]></category>
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		<category><![CDATA[RightNow Summit '08]]></category>
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		<category><![CDATA[RNOW]]></category>
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		<description><![CDATA[In the ramp up for Bozeman, Mont.-based on-demand customer experience management provider RightNow Technologies&#8217; Summit 2008 here in Colorado Springs, you can expect many of the attendees to yearn for &#8212; and ask about &#8212; ways to continue to improve their companies&#8217; customer experiences amidst an economy that has taken the country for a roller-coaster [...]]]></description>
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