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	<title>CRM Magazine Blog &#187; automotive industry</title>
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	<link>http://www.destinationcrmblog.com</link>
	<description>A blog from the editors of CRM magazine</description>
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		<title>Hit The Road</title>
		<link>http://www.destinationcrmblog.com/2009/02/19/hit-the-road/</link>
		<comments>http://www.destinationcrmblog.com/2009/02/19/hit-the-road/#comments</comments>
		<pubDate>Thu, 19 Feb 2009 16:39:22 +0000</pubDate>
		<dc:creator>Jessica Tsai</dc:creator>
				<category><![CDATA[destinationCRMblog]]></category>
		<category><![CDATA[automotive industry]]></category>
		<category><![CDATA[Chrysler]]></category>
		<category><![CDATA[General Motors]]></category>
		<category><![CDATA[James Surowiecki]]></category>
		<category><![CDATA[The New York Times]]></category>
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		<category><![CDATA[The Wall Street Journal]]></category>
		<category><![CDATA[William Pollock]]></category>

		<guid isPermaLink="false">http://www.destinationcrmblog.com/?p=1158</guid>
		<description><![CDATA[General Motors takes the cake in the early weeks of 2009, leading the way for what analysts declare to be a very painful year for sellers and buyers alike.
Combined, General Motors and Chrysler are asking for $21.6 billion dollars for a bailout. GM reports that it will not only be cutting 47,000 jobs this year, [...]]]></description>
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		<title>Drive Home That Marketing Message</title>
		<link>http://www.destinationcrmblog.com/2009/01/09/drive-home-that-marketing-message/</link>
		<comments>http://www.destinationcrmblog.com/2009/01/09/drive-home-that-marketing-message/#comments</comments>
		<pubDate>Fri, 09 Jan 2009 13:32:59 +0000</pubDate>
		<dc:creator>Christopher Musico</dc:creator>
				<category><![CDATA[destinationCRMblog]]></category>
		<category><![CDATA[advertising]]></category>
		<category><![CDATA[automotive industry]]></category>
		<category><![CDATA[contact center]]></category>
		<category><![CDATA[CRM]]></category>
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		<category><![CDATA[customer service]]></category>
		<category><![CDATA[Lexus]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[messages]]></category>
		<category><![CDATA[Toyota]]></category>

		<guid isPermaLink="false">http://www.destinationcrmblog.com/?p=912</guid>
		<description><![CDATA[Oh, what will those luxury car makers think of next?
According to a story found in USA Today, later this year Lexus vehicles, produced by Toyota, will be delivered with a system including the capability for voice messages sent directly from the automaker to its drivers &#8212; affectionately known as Lexus Insider.
The service will reportedly enable [...]]]></description>
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		<slash:comments>2</slash:comments>
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		<title>True to Your Brand</title>
		<link>http://www.destinationcrmblog.com/2008/08/28/true-to-your-brand/</link>
		<comments>http://www.destinationcrmblog.com/2008/08/28/true-to-your-brand/#comments</comments>
		<pubDate>Thu, 28 Aug 2008 19:01:30 +0000</pubDate>
		<dc:creator>Jessica Tsai</dc:creator>
				<category><![CDATA[destinationCRMblog]]></category>
		<category><![CDATA[automotive industry]]></category>
		<category><![CDATA[branding]]></category>
		<category><![CDATA[Honda]]></category>
		<category><![CDATA[marketing]]></category>

		<guid isPermaLink="false">http://www.destinationcrmblog.com/?p=85</guid>
		<description><![CDATA[The New York Times published an article the other day, commending Japanese auto-manufacturer Honda for sticking to its guns while everyone else was was living by the mantra bigger is better. With outrageous gas prices and rising customer concerns about the environment, companies are expected to make a serious investment in more eco-friendly solutions. More [...]]]></description>
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		<slash:comments>2</slash:comments>
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