http://www.destinationcrmblog.com/2009/12/07/customer-experience-drives-online-retail-adoption/ A blog from the editors of CRM magazine Sat, 04 Feb 2012 06:39:55 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://www.destinationcrmblog.com/2009/12/07/customer-experience-drives-online-retail-adoption/comment-page-1/#comment-3699 g garth Wed, 20 Jan 2010 07:42:34 +0000 http://www.destinationcrmblog.com/?p=3177#comment-3699 One point that fails to be touched on here is the percentage of retail customer who do not shop online and why. John lewis recently revealed that 60% of their store customers do not shop with them online and they are keen to know why. One point that fails to be touched on here is the percentage of retail customer who do not shop online and why. John lewis recently revealed that 60% of their store customers do not shop with them online and they are keen to know why.

]]> http://www.destinationcrmblog.com/2009/12/07/customer-experience-drives-online-retail-adoption/comment-page-1/#comment-3297 Twitted by flyinglens Mon, 07 Dec 2009 19:06:18 +0000 http://www.destinationcrmblog.com/?p=3177#comment-3297 [...] This post was Twitted by flyinglens [...] [...] This post was Twitted by flyinglens [...]

]]> http://www.destinationcrmblog.com/2009/12/07/customer-experience-drives-online-retail-adoption/comment-page-1/#comment-3292 Tweets that mention CRM Magazine Blog » Customer Experience Drives Online Retail Adoption -- Topsy.com Mon, 07 Dec 2009 17:35:48 +0000 http://www.destinationcrmblog.com/?p=3177#comment-3292 [...] This post was mentioned on Twitter by destinationCRM, Sheila Willison. Sheila Willison said: Customer Experience Drives Online Retail Adoption: The “official” start to the holiday shopping season on Black... http://bit.ly/6OOC2V [...] [...] This post was mentioned on Twitter by destinationCRM, Sheila Willison. Sheila Willison said: Customer Experience Drives Online Retail Adoption: The “official” start to the holiday shopping season on Black… http://bit.ly/6OOC2V [...]

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