http://www.destinationcrmblog.com/2009/12/02/guest-blog-is-customer-feedback-on-your-holiday-wish-list/ A blog from the editors of CRM magazine Sat, 04 Feb 2012 06:39:55 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://www.destinationcrmblog.com/2009/12/02/guest-blog-is-customer-feedback-on-your-holiday-wish-list/comment-page-1/#comment-3260 The Simple CRM Guy Sat, 05 Dec 2009 19:22:39 +0000 http://www.destinationcrmblog.com/?p=3154#comment-3260 I tweeted my frustration with the holiday shopping experience at Wal-Mart, fully expecting that some CSR from that company MUST surely be monitoring tweets using keywords and would reply with some sympathy or apology. But, much to my surprise, nothing! Can you believe that a retail giant like that does not take the time to engage social media discussions about their service? I tweeted my frustration with the holiday shopping experience at Wal-Mart, fully expecting that some CSR from that company MUST surely be monitoring tweets using keywords and would reply with some sympathy or apology. But, much to my surprise, nothing! Can you believe that a retail giant like that does not take the time to engage social media discussions about their service?

]]> http://www.destinationcrmblog.com/2009/12/02/guest-blog-is-customer-feedback-on-your-holiday-wish-list/comment-page-1/#comment-3206 Tweets that mention CRM Magazine Blog » GUEST-BLOG: Is Customer Feedback on Your Holiday Wish List? -- Topsy.com Wed, 02 Dec 2009 22:10:42 +0000 http://www.destinationcrmblog.com/?p=3154#comment-3206 [...] This post was mentioned on Twitter by Good CRM, destinationCRM. destinationCRM said: dCRMblog: GUEST-BLOG: Is Customer Feedback on Your Holiday Wish List?: The holidays can be as stressful as they are... http://bit.ly/6iOA3S [...] [...] This post was mentioned on Twitter by Good CRM, destinationCRM. destinationCRM said: dCRMblog: GUEST-BLOG: Is Customer Feedback on Your Holiday Wish List?: The holidays can be as stressful as they are… http://bit.ly/6iOA3S [...]

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