November 9th, 2009 by Lauren McKay

Hello from Atlanta where I am attending the 2009 Sage Summit user conference. The event got a running start this morning with a 5K Fun Run/Walk around Atlanta’s Centennial Olympic Park. (Slight bragging rights: I ran my first 5K this morning and placed 4th among the women!) The run was followed by a delicious (red velvet cake!) Customer Honors luncheon in which Sage gave awards to its top software users in 6 categories.

CRM guest columnist and respected blogger and analyst Denis Pombriant served as a judge for the awards. I’m going to try to track him down here in Atlanta and get some inside scoop on the judging process. Here are the winning companies (per the Sage press release):

Best Use of Customization

The Best Use of Customization award recognizes a Sage customer who has customized their Sage solution to solve a specific business objective and achieve a sustained competitive advantage. The 2009 winner is Metropolitan Regional Information Systems (MRIS), Rockville, MD. In 2006, MRIS upgraded its legacy accounting systems to Sage MAS 500 ERP and worked with Blytheco LLC to develop and implement automated processes that simplified the entire customer invoicing and payment cycle. In 2009, MRIS launched an online payment service for its customers that integrated with Sage MAS 500 ERP. Since then, over 32,000 customers have used the system to pay their MRIS bills. As MRIS continues to automate its processes, they expect Sage will continue to provide the stability and scalability to make this possible.

Community Stewardship

The Community Stewardship Award recognizes a Sage customer for their outstanding commitment to better the lives of the people and the communities they serve. The 2009 winner is Teach For America, New York, NY. Prior to their Sage SalesLogix implementation, the organization did not have a centralized system to track prospective candidates in the field. They have now standardized their recruitment processes resulting in a stronger applicant pool through and more targeted and effective recruiting. Teach for America worked with Infinity Info Systems on their implementation.

Best End-to-End Deployment

The Best End-to-End Deployment Award recognizes a Sage customer who has achieved outstanding business results through the implementation of two or more Sage applications. The 2009 winner is Power Curbers, Inc., Salisbury, NC. Prior to their Sage implementation of MAS 500 ERP, Sage FAS Fixed Assets and Sage SalesLogix, the company was using a difficult ERP system and was spending more time managing the system than using the information. As a result of this end-to-end implementation, the company has transitioned to a pull inventory system using just-in-time manufacturing processes and doubled their inventory turns in just 12 months. Power Curbers, Inc. worked with Practical Software Solutions on their implementation.

Best Innovation Award

The Best Innovation Award recognizes a Sage customer who has developed a unique solution to a challenge within their industry and demonstrated significant business benefits as a result. The 2009 winner is Entertainment Lighting Services, Inc., Sun Valley, CA. Prior to their implementation of Sage MAS 500 ERP, the company was searching for a completely integrated system that could handle their unique industry requirements in accounting for rental and sales inventories as well as labor scheduling. They now have a comprehensive system that helped reduce their inventory shrinkage by 50% while the month-end close process was reduced from 4 weeks to 5 days. Entertainment Lighting Services, Inc. worked with Information Integration Group, Inc. on their implementation.

Rookie of the Year

The Rookie of the Year Award recognizes a new Sage customer who has demonstrated immediate business results and positive impact from their Sage implementation. The 2009 winner is Coilhose Pneumatics, East Brunswick, NJ. Prior to Sage, they were looking for a new ERP system that could unify their two separate companies and they found it with Sage MAS 500 ERP. Product costing is now automated and booking inter-company transactions is a snap. Coilhose Pneumatics worked with Net@Work on their implementation.

Lifetime Achievement Award

The Lifetime Achievement Award recognizes an exceptional customer who has used a Sage solution for over 10 years, and who has survived difficult economic environments, shifting technology trends and demonstrated continuous business improvements and results over this time period. The 2009 winner is Amix Salvage & Sales Ltd., Surrey, BC. The company has been using Sage solutions for over 17 years. Since their initial DOS implementation, they have now grown to use Sage Accpac ERP, which has helped automate or eliminate many of their old manual processes such as the manual time entry for payroll, which saved 15 hours each week. In addition, real time perpetual inventory has saved 10 hours per month by eliminating the need for retail store workers to research inventory levels. Amix Salvage & Sales Ltd. worked with Plus Computer Solutions on their implementation.

The Sage welcome keynote with Jodi Uecker-Rust, president of business solutions begins in a few minutes. Look out for some live twittering on the @destinationCRM channel and a subsequent news story on our main site.

[...] This post was mentioned on Twitter by Tweet CRM, Sheila Willison. Sheila Willison said: Sage Welcomes Customers to Atlanta – #SageSummit: Hello from Atlanta where I am attending the 2009 Sage Summit use… http://bit.ly/2SpB5v [...]

Pingback by Tweets that mention CRM Magazine Blog » Sage Welcomes Customers to Atlanta – #SageSummit -- Topsy.com — — November 9, 2009 @ 5:32 pm

The Sage Software provides best facilities to the ever needed customers.
The ERP systems developed and the enterprises take best use of it.

Comment by vik1066 — — December 4, 2009 @ 7:44 am

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