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August 11th, 2009 by Jessica Tsai

This morning NBC’s Today Show featured a segment on “Spending Power: Today’s Brand Savvy Tweens.”

Martin Lindstrom, author of “Buyology – Truth and Lies About Why We Buy,” created a focus group of boys and girls ranging from 9 to 11. The kids were asked to perform several tasks and identify the brands they were interacting with.

The first activity was “listen”: Lindstrom played a series of music clips associated with big name brands, such as Nintendo Wii, NBC, and Apple.

The second activity involved smell: Lindstrom had each child smell an object, then call out the responses in unison. When asked to smell Play-Doh, one participant remarked, “Every kid knows that!”

The third activity involved a collage board: Kids were asked to identify the brand based on a partially exposed logo. Even a “scantily clad” image of a male abdomen was correctly identified by some as an ad for retail chain Abercrombie & Fitch (A&F).

After the experiments, Lindstrom had a discussion with the kids about clothing. It was amazing to see how perceptive and aware these kids are of social constructs. One girl in the focus group said that there’s a girl at her school  — “that no one likes” — who makes fun of people’s clothing by saying, “Where’d you get that? The 99-cent store?” And yet, when Lindstrom asked how they would perceive a child only dressed in Walmart brand clothing, the kids all scoffed, saying that it suggested that the person had no money. When asked how they would perceive someone wearing only A&F, they were still unsatisfied — accusing that person to be haughty and a show-off.

The “good news, if you can call it that,” Lindstrom says in an interview with co-host Matt Lauer, is that as savvy as tweens are about brands, they’re extremely critical as well, a challenge marketers are still trying to grapple with.

One technique that seems to be working is peer pressure. According to Lindstrom, 67 percent of tweens wear the right label out of fear of being teased, and more than 1/3 are teased. Leveraging this mentality, brands are paying students to talk up brands and influence their peers.

Additional stats on tween consumers:

  • Tweens represent $43 billion in spending power.
  • 70 percent of tweens want a credit card.
  • On average, they watch 40,000 television commercials annually.

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3 Comments

Good article, Jess. Martin Lindstrom is a sharp guy when it comes to brand–I really enjoyed the interview I did with him some months back–and he reveals something that we should all understand as truth by now. Marketing and advertising of brands is its own form of communication, and we’re exposed to it constantly starting at a very young age. If you grow up in a bilingual home or community, you will speak two languages fluently; the same is true if brand talk is added to the mix.

While it’s good that we can learn to cast a critical eye on products at an early age, the unfortunate side effect is that the effect carries beyond the quality of said products to their perceived worth, and by extension the worth of the people who use them. Being ostracized for wearing ugly, shabby, or out-of-fashion clothes is bad enough; to extend that shark-tank behavior to those who wear clothes that aren’t the right brand is another level of evil. Brand builders who involve the young in the public discourse must try to guide the discussion and the attitudes they engender so that the well-known viciousness of tweens and teens isn’t allowed to find root.

Comment by Marshall Lager — August 11, 2009 @ 11:29 am

[...] and former coworker Jessica Tsai wrote a good entry on the destinationCRM blog today, and I decided to comment on it there. I did so, but it’s [...]

Pingback by Third Idea Consulting » Post Topic » Young Fashion Victims — — August 11, 2009 @ 8:54 pm

[...] an interesting short article this morning on how ‘Brand Savvy’ tweens (9-11 year olds) have become. The good news [...]

Pingback by Brand conscious tweens. | LittleStuff's Blog — — August 12, 2009 @ 8:24 am

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