http://www.destinationcrmblog.com/2009/06/12/social-media-maturity-model-moving-communication-from-dictation-to-collaboration/ A blog from the editors of CRM magazine Sat, 04 Feb 2012 06:39:55 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://www.destinationcrmblog.com/2009/06/12/social-media-maturity-model-moving-communication-from-dictation-to-collaboration/comment-page-1/#comment-1844 Twitter Trackbacks for NobodyCoder . [destinationcrmblog.com] on Topsy.com Mon, 31 Aug 2009 04:39:57 +0000 http://www.destinationcrmblog.com/?p=1913#comment-1844 [...] NobodyCoder . www.destinationcrmblog.com/2009/06/12/social-media-maturity-model-moving-communication-from-dictation-to-collaboration – view page – cached By Ryan Zuk, senior media and analyst relations manager, Sage CRM Solutions. Now more than ever, we need to get to know our people better, learn what motivates them, and use this information to create connections that sustain and grow successful businesses. Genuine conversations remain the best way to do this, despite all the fancy Web and social networking tools now available to us. To successfully relate to customers in our right-now, no-waiting economy, indirect communication needs to give way to direct communication, and, as the Social Media Maturity Model indicates in its upper-right quadrant, dictating needs to evolve into collaborating. — From the page [...] [...] NobodyCoder . http://www.destinationcrmblog.com/2009/06/12/social-media-maturity-model-moving-communication-from-dictation-to-collaboration – view page – cached By Ryan Zuk, senior media and analyst relations manager, Sage CRM Solutions. Now more than ever, we need to get to know our people better, learn what motivates them, and use this information to create connections that sustain and grow successful businesses. Genuine conversations remain the best way to do this, despite all the fancy Web and social networking tools now available to us. To successfully relate to customers in our right-now, no-waiting economy, indirect communication needs to give way to direct communication, and, as the Social Media Maturity Model indicates in its upper-right quadrant, dictating needs to evolve into collaborating. — From the page [...]

]]> http://www.destinationcrmblog.com/2009/06/12/social-media-maturity-model-moving-communication-from-dictation-to-collaboration/comment-page-1/#comment-1423 Ryan Zuk Sun, 14 Jun 2009 13:54:23 +0000 http://www.destinationcrmblog.com/?p=1913#comment-1423 Nancy, thanks for commenting. Interesting times for sure - with opportunities to improve and fine-tune how we communicate. Nancy, thanks for commenting. Interesting times for sure – with opportunities to improve and fine-tune how we communicate.

]]> http://www.destinationcrmblog.com/2009/06/12/social-media-maturity-model-moving-communication-from-dictation-to-collaboration/comment-page-1/#comment-1422 Nancy Shapira-Aronovic Sun, 14 Jun 2009 08:56:03 +0000 http://www.destinationcrmblog.com/?p=1913#comment-1422 This is the only way that PR professionals will survive--if they move towards P.R. 2.0 and incorporate the new Rules of PR and Marketing as David Meerman Scott and others are redefining them. Great Article--will send to my followers. This is the only way that PR professionals will survive–if they move towards P.R. 2.0 and incorporate the new Rules of PR and Marketing as David Meerman Scott and others are redefining them.
Great Article–will send to my followers.

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