As I mentioned two weeks ago, I’ve just done a segment for Brent Leary’s radio/podcast show, Technology for Business’ Sake. It wasn’t all me, of course — I had a little help from 1to1 Media’s Ginger Conlon and AMR Research’s Rob Bois, and of course Brent as well. (OK, they carried me through the whole thing, but I was just glad to be on the team.) We tackled a number of topics covering the state of CRM and what we see coming in the near future. These are some of my favorite people in the industry, and the discussion is lively. Brent’s show (with co-host Michael Thomas) is always topical, and especially useful for small businesses — which isn’t to say corporate giants shouldn’t be paying close attention.

Why are you still reading this? Go listen!

Edit/update: the links to the podcast segment have been updated; I jumped the gun and posted placeholders from last year by mistake. — MFL